In these general terms and conditions, the following definitions apply:
These general terms and conditions apply to all rental agreements for the holiday home, regardless of whether the booking is made directly with the landlord or through an external platform (such as Airbnb, Booking.com, or similar services).
When booking through an external platform, the additional terms of that platform may also apply. In case of conflict, the platform’s terms prevail to the extent permitted by law.
The rental agreement is concluded at the moment the tenant confirms the booking and has paid the full amounts due (rental fee and security deposit), or — when booking through an external platform — at the moment the platform confirms the booking.
The tenant must provide accurate information at the time of booking, including name, contact details, and the exact number of guests.
The minimum rental period is 2 nights, except by prior arrangement with the landlord.
The following cancellation conditions apply to direct bookings made with the landlord. For bookings through external platforms, the cancellation policy of the relevant platform applies.
Cancellations must be communicated in writing (by email) to the landlord. The date of receipt of the cancellation is decisive.
The landlord strongly recommends that tenants take out a cancellation insurance policy.
The landlord reserves the right to cancel the rental agreement in the event of force majeure, such as fire, water damage, or government measures preventing use of the property. In such cases, the tenant will receive a full refund of the rental fee and security deposit. Any further liability on the part of the landlord is expressly excluded.
The tenant is liable for all damage to the holiday home, furnishings, or property of the landlord caused during the rental period by the tenant or their guests, regardless of whether such damage results from intent or negligence.
Damage up to the amount of the security deposit will be deducted from that deposit. Damage exceeding the deposit amount is fully recoverable from the tenant.
The tenant must report any damage as soon as possible, and no later than at check-out.
The landlord recommends that tenants take out adequate travel insurance including personal liability cover.
The landlord accepts no liability for theft, loss, or damage to the personal belongings of the tenant or guests during their stay.
The landlord accepts no liability for disruptions to utilities (electricity, water, internet) or technical defects beyond their control, nor for weather conditions or other external factors.
In all cases, the landlord’s liability is limited to the rental fee paid for the relevant rental period.
Upon check-in, the tenant will receive an information folder containing specific house rules for the holiday home. By making a booking, the tenant agrees to comply with these rules. In the event of serious or repeated violation of the house rules, the landlord reserves the right to terminate the stay early without entitlement to a refund of the rental fee.
Complaints must be reported to the landlord as soon as possible and in any case during the rental period, so that the landlord has the opportunity to offer a resolution. Complaints reported after the stay has ended cannot be processed.
The landlord processes the tenant’s personal data solely for the purpose of executing the rental agreement and in accordance with the General Data Protection Regulation (GDPR). Data will not be shared with third parties unless required by law.
These general terms and conditions and the rental agreement are exclusively governed by Dutch law. Disputes shall be submitted exclusively to the competent court in the district where the holiday home is located.
The landlord reserves the right to amend these general terms and conditions. The most current version applies to all new bookings.
— Landlord —
Vakantiewoning De Lytse Wâldpleats
info@delytsewaldpleats.nl | 06-44188886
